Privacy Policy

Last updated: October 14, 2026

N.M (NdotM) operates the website https://shopndotm.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, contact us, or interact with our marketing communications.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal information: Your name, billing address, shipping address, email address, and phone number.

• Order information: Products purchased, payment transaction details, shipping information, and order history.

• Account information: Login details and preferences if you create an account.

• Device and usage information: IP address, browser type, device information, cookies, pages visited, and interactions with our website.

• Marketing preferences: Your preferences for receiving email, SMS, and other marketing communications.

Payment information is processed through our payment providers. We do not necessarily receive or store your full payment card details.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders, payments, returns, and exchanges.

• Arrange shipping and provide order updates.

• Respond to customer service inquiries.

• Send transactional messages related to your purchases.

• Send promotional emails and text messages when you have provided the appropriate consent.

• Improve our website, products, services, and shopping experience.

• Detect and prevent fraud, unauthorized transactions, and other security issues.

• Comply with applicable legal obligations.

3. SMS and Text Message Privacy

If you provide your mobile number and opt in to receive text messages from N.M (NdotM), we may use your number to send recurring automated promotional and personalized marketing messages, including new arrivals, product launches, promotions, and special offers.

Message frequency varies. Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchase.

You may opt out at any time by replying STOP to any text message. For assistance, reply HELP, visit our Contact Page, or call 718-586-5155.

We do not sell, rent, or share your mobile phone number, SMS opt-in information, or consent records with third parties or affiliates for their own advertising or marketing purposes.

We may share information with service providers that help us operate our messaging program, such as SMS delivery providers. These providers may use the information only as necessary to perform services on our behalf and subject to applicable contractual and legal restrictions.

SMS consent and opt-in data are not shared with third parties for their own promotional purposes.

4. How We Share Information

We do not sell or rent your personal information to third parties.

We may share certain information in the following limited circumstances:

• Service providers: With companies that help us operate our website, process payments, fulfill orders, deliver packages, provide customer support, and send communications.

• Legal requirements: When disclosure is required by law, legal process, or a valid request from an authorized government authority.

• Security and fraud prevention: When reasonably necessary to protect our customers, business, website, or legal rights.

• Business transfers: In connection with a merger, acquisition, restructuring, or sale of business assets, subject to applicable privacy laws.

Our service providers are authorized to access information only as reasonably necessary to perform their services. We do not authorize them to use your personal information or SMS consent information for their own independent advertising or promotional purposes.

We do not sell, rent, or share personal information, mobile numbers, or SMS consent data with third parties for their own advertising or marketing purposes.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to maintain shopping cart functionality, remember preferences, analyze website traffic, improve performance, and support marketing activities.

You may be able to control cookies through your browser settings or available website privacy controls. Disabling certain cookies may affect website functionality.

Where required by law, we will obtain consent for non-essential cookies and tracking technologies.

6. Email Marketing

If you subscribe to our email list, we may send you product updates, promotions, new arrivals, and other marketing communications. You can unsubscribe at any time by clicking the unsubscribe link in our emails.

Unsubscribing from marketing emails does not prevent us from sending transactional communications related to your orders or account.

7. Data Security and Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect your personal information against unauthorized access, loss, misuse, or disclosure.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, resolve disputes, and comply with legal obligations.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your state or country of residence, you may have the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of certain personal information.

• Request a copy of certain personal information in a portable format.

• Opt out of certain forms of targeted advertising or personal information processing where applicable.

• Withdraw consent for marketing communications.

To submit a privacy request, contact us through our Contact Page or call 718-586-5155. We may need to verify your identity before processing your request.

You may also opt out of SMS marketing at any time by replying STOP or unsubscribe from marketing emails using the link provided in the email.

9. Children's Privacy

Our website is intended for general retail customers. We do not knowingly collect personal information directly from children under 13 without any consent required by law. If you believe a child has provided personal information in violation of applicable law, please contact us so we can review and address the request.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services, including payment processors, shipping providers, and marketing platforms. These third parties have their own privacy policies, and we are not responsible for their independent privacy practices.

We encourage you to review the privacy policies of any third-party services you use.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services. Any updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact N.M (NdotM):

Website: https://shopndotm.com
Contact Page: https://shopndotm.com/pages/contact
Phone: 718-586-5155